At 2ji Casino, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a Filipino player.
These highlights summarise our key privacy commitments. They do not replace the full Privacy Policy below, which all 2ji players are required to read and accept.
All data transmitted between your device and the 2ji platform is protected using industry-standard TLS encryption. Sensitive financial data is stored using additional encryption layers and is never shared with unauthorised parties.
As a 2ji player, you have the right to access, correct, and request deletion of your personal data at any time. We honour all data subject requests in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
2ji does not sell, rent, or trade your personal information to third-party marketers. Data shared with third parties is limited strictly to what is necessary for platform operations, regulatory compliance, and payment processing.
2ji's data practices comply with the Philippine Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable PAGCOR data governance requirements. We are committed to full transparency with the National Privacy Commission.
You can opt out of marketing communications from 2ji at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out does not affect transactional or account-related communications.
2ji retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. Account data is retained for a minimum of five years following account closure to meet AML obligations.
Your privacy matters to us. By registering a 2ji Casino account or using any part of the 2ji platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy ("Policy") is issued by 2ji Casino ("2ji," "we," "us," or "our"), the operator of the online gaming platform accessible at 2ji.app. This Policy describes how 2ji collects, uses, stores, shares, and protects the personal data of players and visitors ("you") who access or use the 2ji platform, including its website, mobile interface, games, and all associated services.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.
If you have any questions about this Policy or how 2ji handles your personal data, please contact our Data Protection Officer at [email protected].
When you register for a 2ji account, complete KYC verification, make a deposit or withdrawal, or contact our support team, we collect the following categories of personal data:
When you access the 2ji platform, we automatically collect certain technical and behavioural data, including:
We may receive personal data about you from third parties in the following circumstances:
Note: 2ji does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion request.
| Category | Examples | Source |
|---|---|---|
| Identity | Full name, date of birth, government ID | You / KYC provider |
| Contact | Email, mobile number, address | You |
| Financial | GCash/PayMaya number, bank account, transactions | You / Payment processors |
| Technical | IP address, device type, browser | Automatically collected |
| Usage | Games played, bet history, session data | Automatically collected |
| Communications | Support chat logs, email records | You |
2ji uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, 2ji processes your personal data on the following legal bases:
2ji does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:
All third-party service providers who process personal data on behalf of 2ji are required to enter into data processing agreements that obligate them to handle your data in accordance with the Philippine Data Privacy Act and this Policy. 2ji remains responsible for ensuring that third-party processors maintain appropriate data protection standards.
Cookies are small text files placed on your device when you visit the 2ji platform. They help us recognise your device, remember your preferences, keep your session active, and understand how you use our platform. We also use similar technologies such as web beacons and local storage for comparable purposes.
You can manage your cookie preferences through the cookie consent banner displayed on your first visit to 2ji.app, or by adjusting your browser settings. Please note that disabling strictly necessary cookies will prevent you from accessing your 2ji account and using the platform.
2ji retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | 5 years after account closure | AML / PAGCOR regulatory requirement |
| Financial transaction records | 5 years after transaction date | Philippine AML Act (RA 9160) |
| KYC documents | 5 years after account closure | PAGCOR / AML compliance |
| Support communications | 3 years after last interaction | Legitimate interest / dispute resolution |
| Marketing preferences | Until opt-out or account closure | Consent |
| Technical / usage logs | 12 months | Security / platform improvement |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
2ji implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Important: While 2ji takes all reasonable steps to protect your data, no internet transmission is completely secure. You are responsible for keeping your 2ji login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 2ji:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.
The 2ji platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has registered an account or provided personal data to 2ji, we will immediately close the account, void any associated transactions, and securely delete the personal data in question.
If you believe that a minor has registered a 2ji account, please contact us immediately at [email protected] so that we can take prompt action.
2ji's primary operations and data storage are based in the Philippines. However, some of our third-party service providers — including cloud hosting providers and game studios — may process data in other countries. Where personal data is transferred outside the Philippines, 2ji ensures that appropriate safeguards are in place, including contractual data protection clauses that provide a level of protection equivalent to that required under the Philippine Data Privacy Act.
By using the 2ji platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the delivery of our services, subject to the safeguards described above.
2ji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the 2ji platform, and update the "Last Updated" date at the top of this page.
Your continued use of the 2ji platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how 2ji protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 2ji handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through their official channels. Our support team serves Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the Philippines.
Thousands of Filipino players from Manila to Davao trust 2ji Casino for secure gaming, fast GCash payouts, and round-the-clock support. Sign in or explore the full game lobby today.
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